Donor Data Privacy Policy
08 February 2026
This Donor Privacy Policy explains how Yayasan Plan International Indonesia (Plan Indonesia) collects, uses, protects, and manages the Personal Information of donors. This policy applies to all information received by Plan Indonesia, both online through the official website and offline through written, electronic, or verbal communication. By making a donation, you are deemed to have read and agreed to the terms of this policy.
1. Information Collected
We collect Personal Information that you directly provide, such as name, email address, phone number, mailing address, or other related information. Information may be collected through online/offline forms, email, phone calls, events, surveys, or newsletter registrations.
Additionally, device information such as IP address, browser type, visited pages, and limited location data may be collected automatically when donors interact with our website. We also use cookies, web beacons, and similar technologies to enhance user experience.
2. Use of Personal Information
Personal Information is used to process donations, manage communications, provide program updates, and ensure transaction security. We will collect and process Personal Information only when we have a valid legal basis, including donor consent and the legitimate interests of the organization.
We may conduct data analysis to understand donor interests, improve campaign effectiveness, and tailor more relevant communications. Data aggregation is conducted respectfully and without violating individual rights.
3. Sharing Information with Third Parties
Plan Indonesia will not sell or trade donors’ Personal Information to any party. Information is only shared with trusted third parties who assist in processing donations or providing related services, in accordance with applicable laws.
If donations are processed through third-party payment service providers, donor information is used solely for donation processing purposes. All online transactions are protected with Secure Socket Layer (SSL) encryption and processed through gateways compliant with PCI DSS and ISO 27001 standards.
4. Data Retention and Security
We retain Personal Information only as long as necessary for the purposes described in this policy or as required by law. Data is protected using technical and organizational security measures, including encryption, network safeguards, and limited access for authorized staff bound by confidentiality obligations.
5. Donor Rights and Choices
Donors have the right to access, update, or request the deletion of certain Personal Information. Donors may also change communication preferences or opt out of receiving updates at any time by contacting us. To submit a request related to personal data, donors may contact: [email protected]
6. Policy Changes
Plan Indonesia may update this Donor Privacy Policy from time to time. Significant changes will be announced on our official website. The latest version of the policy will be available on this page.
7. Official Contact
For further questions regarding this Donor Privacy Policy, please contact: [email protected]
